Privacy Policy

• We collect what we need to run your account, the prediction game, your fan passport and the events you book.
• We do not sell your personal details, and today we do not give them to any league, team, sponsor or other partner.
• Sports Superfans is a community, so parts of your profile are visible to other fans and on your public passport page. Your date of birth and the city you live in are never shown to anyone outside our team. Your email address and mobile number are shown to nobody outside our team except the host of an event you book, so they can reach you about it.
• Several features are switched on from the day you join. Section 5 lists every one of them and says how to switch each off, where that is possible today.
• You can download your data from Settings, and ask us to correct or delete it at any time.

• From Google when you sign in: your name, email address and profile photo. We never see your Google password, and your Google photo is never printed on your passport.
• What you tell us at sign-up: mobile number, date of birth, the city you live in and how you heard about us.
• Your passport and fan details: favourite sports, teams and players, sporting hero, nationality, birth city, how long you have followed a sport, stadiums you have been to or want to visit, your ratings of them, and the avatar you build.
• Your Fan Persona answers: the three persona questions every fan answers, and the Fan Personality Test if you take it.
• Your activity: predictions, season picks, points, streaks, ranks, badges, Superfan codes, private leagues, quiz and Sports IQ progress, and poll votes.
• What you post: polls, journals, stadium ratings and comments, reactions, and feedback reports (with the page, your device type and screen size, and a screenshot only if you add one).
• Events you book: your registration, attendance and check-in. If you check in by location we record where you checked in, and if you check in with a selfie we keep that photo.
• The Creator Club, only if you join it: your creator profile, your social media handles, your public follower numbers (read automatically from your public profiles), and the posts you submit for a quest: the link to each post and the screenshot of it that you send with the link.
• Your acceptance of this policy and the Terms of Use: which version you accepted, when, and whether it was at sign-up or later.
• Technical data: your sign-in session, a random visitor ID cookie, pages viewed, device and browser type, IP address and security logs.

We do not collect payment card details, your phone's contacts, or your location outside a check-in you start. We do not use facial recognition on any photo. If you win a prize, we will ask for the details needed to deliver it (for example a postal address), and use them only for that.

• Create and run your account and keep your settings.
• Run the game: score predictions, keep streaks, rank leaderboards and private leagues, and run quizzes and Sports IQ.
• Print your passport and boarding passes, work out your Fan Persona, and suggest things you are likely to enjoy.
• Run the events you book (including giving the host your name, email address and mobile number, so they can reach you about the event) and, if you join it, the Creator Club.
• Contact you by email or on your mobile number about your account, a prize or an event you booked, and send you news and offers (section 5).
• Keep the platform fair and safe: spot duplicate accounts, cheating and abuse, and review what is posted.
• Understand our fans as a whole, through combined statistics that identify nobody (section 5).

• Other fans see your name, username, avatar, passport, points, streaks, ranks, Superfan codes and what you post.
• Anyone on the internet can open your public passport page (sportssuperfans.com/u/your-username): your name, username, member number, what you have declared on your passport (including your nationality and birth city, if you filled them in), your Fan Persona, your stamps, badges and stadiums.
• Visitors to our home page see real boarding passes from the community, with the fan's name and username. Yours can appear there.
• Anyone with the link can open what you publish or share: a published journal with your name on it, a poll you share, your stadiums page, and an event you host, with your name as its host.
• Event hosts see the name, username, avatar, passport, Superfan codes and check-in of the fans who book their event, including a check-in selfie. For an event you book, the host can also see your email address and mobile number, in the guest list they can download, so they can reach you about that event (where to meet, a change of plan). Hosts may use them only to run that event, and never see your date of birth or the city you live in.
• Nobody outside our team sees your date of birth or the city you live in, and nobody outside our team except the host of an event you book sees your email address or mobile number.

The features below are switched on for every account from the day it is created, including accounts opened before 13 October 2026. By accepting this policy you agree to them. Each one says what you can do if you would rather not take part. Where it says to write to us, the address is community@sportssuperfans.com, from your registered email address.

• Fan Persona. We use your answers to the persona questions and your activity to work out your Fan Persona, print it on your passport and suggest tournaments, quizzes and experiences for you.

  To switch it off: This is part of every account and cannot be switched off.

• Public passport. Anyone with the link can open your passport page (sportssuperfans.com/u/your-username), and the stadiums page that goes with it. They never show your email address, mobile number, date of birth or the city you live in.

  To switch it off: This is part of every account and cannot be switched off.

• Community feed. Your boarding passes can appear on our home page, with your name and username on them.

  To switch it off: Switch it off in Settings, Privacy.

• Fan wall. A selfie you take when you check in at an event can appear on the fan photo wall inside Sports Superfans, with your name.

  To switch it off: Check in another way, or switch off the community feed in Settings, Privacy, which keeps you off the wall too.

• Featuring on social media. We can show your boarding pass, your passport and what you post on the Sports Superfans social media pages.

  To switch it off: Write to us and we will not use yours, or will take it down.

• Fan insights. You are counted in combined statistics about our fans, which identify nobody. We use them to improve Sports Superfans, and we can share them with or sell them to leagues, teams and sponsors.

  To switch it off: Write to us and we will leave you out.

• News and offers. We can message you by email, WhatsApp or SMS about new tournaments, contests, prizes and offers from Sports Superfans and its sponsors. We send these ourselves: your details are not given to a sponsor.

  To switch it off: Write to us and we will stop.

• Partners: none today. We do not sell your personal details, and we do not give them to any league, team, sponsor or other partner. If that ever changes, we will update this policy and tell you first, and you will be able to say no. The combined statistics described in section 5 identify nobody and are not personal details.
• Event hosts. When you book an event, its host receives your name, email address and mobile number for that event (section 4), and may use them only to run it. Every host is vetted by us before they can list an event, and a host is never given anything about fans who did not book their event.
• Companies that run the platform for us, only on our instructions: Vercel (hosts the website), Supabase (hosts the database), Google (sign-in) and, for the Creator Club only, Apify (reads public follower numbers from creators' social media accounts).
• The law. We disclose personal data when a law, a court order or an authority with legal power requires it, and only what is required.
• A change of ownership. If Sports Superfans is merged with or sold to another company, your data moves with it under the promises in this policy.

Your data is stored on the servers of the companies named above, which are outside India (our website runs in Singapore). We protect it with encrypted connections, access limited to the people on our team who need it, and access controls on our database. No online service is perfectly secure, and if a breach affects your data we will tell you.

We keep your data while your account is open. When you ask us to delete your account, we erase your personal data within 90 days, except records the law requires us to keep. Combined statistics that cannot identify anyone are not personal data, and we can keep them.

• See and correct your details in Settings and on your passport.
• Download a copy of your data: Settings, Your data & account.
• Stop your boarding passes appearing on our home page: Settings, Privacy.
• Choose which alerts you get inside Sports Superfans: Settings, Notifications.
• Delete your account: Settings, Your data & account, or write to community@sportssuperfans.com from your registered email address.
• Anything else, such as stopping news messages, being left out of fan insights, or having a photo or post taken down: write to community@sportssuperfans.com. We reply within 15 days.

Sports Superfans is meant for fans aged 18 or over. If you are under 18, use it only with the permission of a parent or guardian, who accepts this policy and the Terms of Use for you. A parent or guardian can ask us to show, correct or delete a child's data by writing to community@sportssuperfans.com.

We use a sign-in cookie to keep you signed in, a random visitor ID cookie to count visitors (it is not linked to your name or account), and short-lived cookies that remember what you were doing while Google signs you in. Your browser also stores small things on your own device, such as alerts you dismissed. We do not use advertising cookies, tracking pixels or third-party analytics. A few pages load pictures from other websites (for example country flags from flagcdn.com), which see your IP address as any website does.

Sports Superfans is in a pilot stage and this policy will be updated as it grows. Each version has a number and a date, and the current one is always on this page. When a change affects what we collect, show or share, we will ask you to accept the new version the next time you open Sports Superfans. For small corrections, continuing to use Sports Superfans means you accept them.

The Sports Superfans team, community@sportssuperfans.com. We acknowledge complaints within 24 hours and resolve them within 15 days.